Dispatch & Shipping Information
Notification of a Freight Shortfall Invoice
Freight Shortfall invoices may be raised by our Sales Team if the incorrect Freight may have been selected.
To ensure no additional delay to the dispatch of your Order, please pay this invoice at your earliest convenience.
If you wish to discuss the Freight Shortfall, please call us on (07) 5515 7912 and select Extension #1 and quote your Order # to our Team.
Warehouse Dispatch Lead-times
Upon placing your order, please allow 3 - 5 Business Days for processing and collection of your order from our Warehouse by the Couriers once ALL Payments are confirmed - if your entire order is in stock. Please allow additional time if parts of your order are out-of-stock and in backorder - if you wish to have part of your order dispatched please email info@bushwakka.com.au.
Note: In-State & Interstate Deliveries can vary outside of standard Courier Lead Times caused by demand on logistics at certain times of year.
Tracking Information
Note: Until your Order has been collected from our Warehouse by the respective Courier Company, you will not receive any specific tracking details.
TNT Track and Trace https://www.tntexpress.com.au/interaction/trackntrace.aspx
CouriersPlease https://www.couriersplease.com.au/tools-track
Aramex Australia https://www.aramex.com.au/tools/track/
Awning Shipping Information
Nationwide Awning Freight - to your door! $130.00
*International Order Freight (via DHL) is to be arranged by the Customer - specific preparation is required and must speak with a member of our Sales Team before booking in for collection of the order from our Warehouse.
Accessories & Other Shipping
- Warehouse Collection - Pickup in Coomera, QLD FREE
- APPAREL ONLY Satchel - Shipping to your Door $10.00
- Accessories ONLY - Shipping to your Door $50.00
Rooftop Tent Shipping
Nationwide Rooftop Tent - to your nearest TNT Depot $550.00.
We do not freight Rooftop Tents directly to your door, you are welcome to arrange your own freight and provide us with shipping labels etc. For this service, contact our Sales Team directly.
Off-road Camper Shipping
Noting: Off-road Camper Freight is to be arranged via our Camper Sales Team directly.
Courier Companies Used by Bushwakka Adventure Gear
AWNINGS Lead Times (may vary for Rural & Regional Locations)
- TNT 3-5 Business Days
- Hunters Express 8-10 Business Days
ACCESSORIES Lead Times (may vary for Rural & Regional Locations)
- CouriersPlease 3-7 Business Days
- Aramex Australia 3-7 Business Days
EXAMPLE OF YOUR CART
This is where you need to ensure you are selecting the correction option from either one of the TWO (2) FREE options or the $130.00 Nationwide Awning Freight to your Door!
If you require support on which option best suits your location/address, please email us at help@bushwakka.com.au
Dispatch & Shipping Information
Notification of a Freight Shortfall Invoice
Freight Shortfall invoices may be raised by our Sales Team if the incorrect Freight may have been selected.
To ensure no additional delay to the dispatch of your Order, please pay this invoice at your earliest convenience.
If you wish to discuss the Freight Shortfall, please call us on (07) 5515 7912 and select Extension #1 and quote your Order # to our Team.
Warehouse Dispatch Lead-times
Upon placing your order, please allow 3 - 5 Business Days for processing and collection of your order from our Warehouse by the Couriers once ALL Payments are confirmed - if your entire order is in stock. Please allow additional time if parts of your order are out-of-stock and in backorder - if you wish to have part of your order dispatched please email info@bushwakka.com.au.
Note: In-State & Interstate Deliveries can vary outside of standard Courier Lead Times caused by demand on logistics at certain times of year.
Tracking Information
Note: Until your Order has been collected from our Warehouse by the respective Courier Company, you will not receive any specific tracking details.
TNT Track and Trace https://www.tntexpress.com.au/interaction/trackntrace.aspx
CouriersPlease https://www.couriersplease.com.au/tools-track
Aramex Australia https://www.aramex.com.au/tools/track/
Awning Shipping Information
Nationwide Awning Freight - to your door! $130.00
*International Order Freight (via DHL) is to be arranged by the Customer - specific preparation is required and must speak with a member of our Sales Team before booking in for collection of the order from our Warehouse.
Accessories & Other Shipping
- Warehouse Collection - Pickup in Coomera, QLD FREE
- APPAREL ONLY Satchel - Shipping to your Door $10.00
- Accessories ONLY - Shipping to your Door $50.00
Rooftop Tent Shipping
Nationwide Rooftop Tent - to your nearest TNT Depot $550.00.
We do not freight Rooftop Tents directly to your door, you are welcome to arrange your own freight and provide us with shipping labels etc. For this service, contact our Sales Team directly.
Off-road Camper Shipping
Noting: Off-road Camper Freight is to be arranged via our Camper Sales Team directly.
Courier Companies Used by Bushwakka Adventure Gear
AWNINGS Lead Times (may vary for Rural & Regional Locations)
- TNT 3-5 Business Days
- Hunters Express 8-10 Business Days
ACCESSORIES Lead Times (may vary for Rural & Regional Locations)
- CouriersPlease 3-7 Business Days
- Aramex Australia 3-7 Business Days